Frequently asked questions —
SMM panel services

An SMM panel is an online dashboard where you can buy social media marketing services — likes, views, followers, comments and more — at wholesale prices. "Boosting" simply means giving your posts and profile a healthy head start in visibility, so real people are more likely to notice, trust and follow you. When your content already shows strong engagement, the platform's algorithm tends to show it to a wider audience, which is why a small boost early on can lead to much larger organic growth over time.

Keeping your account safe is our top priority. Since our panel launched we have not seen accounts put at risk by normal use — we deliver gradually and use methods designed to look natural rather than triggering sudden, suspicious spikes. The main thing to avoid is misuse, such as ordering far beyond what suits your profile or breaking a platform's own rules. We monitor the effect of orders continuously, but please remember that how you use your account and follow each network's guidelines remains your responsibility.

When you grow engagement steadily and sensibly, you give the algorithm more reasons to promote you. On Instagram, posts with strong early interaction are more likely to reach the Explore page; on YouTube and TikTok, they are more likely to be suggested to new viewers. The result is a snowball effect: the boost brings visibility, visibility brings real viewers, and real viewers bring genuine likes, comments and followers. For the best outcome, monitor your orders in a controlled, regular way rather than trying to change everything overnight.

No — and we never will. To deliver an order we only need the public link to your post or profile, never your username and password. This is a core safety rule at Jay-Like: because we never hold your login details, we can never access, change or lock your account, and there is no login information that could be leaked. If any service ever asks for your password, treat it as a warning sign. Just keep your profile public during delivery and share the link — that is all we need.

It takes just a few clicks. Sign in, make sure you have a balance, then open the Services page and pick the service you want, such as followers, likes or views. Copy the public link to the exact post or profile you want to grow and paste it into the link field, enter the quantity, and the system shows the total price before you confirm. Check the link one more time, then place the order. You can watch it start and progress from your Orders page, usually within minutes.

After you register, click "Add Funds" from the menu and choose your preferred method — bank transfer, credit or debit card, PromptPay or an e-wallet — then follow the on-screen steps. You can top up 24 hours a day, and most methods credit your wallet instantly so you can order right away. There is no subscription and no minimum monthly spend; you simply keep a prepaid balance and draw from it whenever you order. Your remaining balance never expires, so any amount you add stays available for future orders.

Don't worry — most payments appear instantly, but a manual bank transfer can take a few minutes up to around 30 minutes to be confirmed. First, refresh your dashboard and check the funds history. If the amount still hasn't appeared after half an hour, contact our support team with your payment slip or transaction reference and we will locate it and credit your account. We check top-ups around the clock, so even late-night transfers are sorted quickly.

Delivery depends on the service and quantity, but most orders begin within 1 to 60 minutes of confirmation. Small orders can finish in under an hour, while larger ones are delivered gradually over 24 to 48 hours. This steady pace is intentional: a natural drip is far safer and more convincing than an overnight flood. You can follow every order live on the Orders page, where you will see the start count, the amount delivered and how much is left.

Minimums vary by service, but many start from as little as 10 to 100 units, so you can test a service cheaply before committing to a bigger order. Prices are shown per 1,000 units and are among the most competitive in Thailand because we buy at wholesale and pass the saving on to you. Every service page lists its exact minimum, maximum and price, and the checkout calculates your total before you confirm, so there are never any hidden fees or surprises.

A refill is a free top-up for eligible services that carry a guarantee. If some of the followers or likes you ordered fall away within the guarantee period, you can request a refill straight from the order and we will restore the count back up to your starting amount plus the ordered quantity. Not every service includes a guarantee, so check the description before ordering. When you submit a refill request, the system typically processes it within 12 to 48 hours depending on the service.

Quality depends on the service tier you choose, and every service is clearly labelled so you know what you are getting. We offer high-quality options with real-looking, active profiles for followers and engagement, as well as cheaper high-speed options when you simply want to lift a number quickly. If your goal is long-term credibility, we recommend the higher-quality tiers and pairing followers with some likes, views and comments for a natural, balanced profile. Not sure which to pick? Our support team will happily recommend the right one for your goal.

Yes, within fair limits. If an order cannot be delivered — for example during system maintenance or if a service is updated — we cancel it and return the amount as credit to your Jay-Like balance. However, once an order has been completed we cannot refund it, and we count your start value at the moment you place the order, so always double-check the link first. Your remaining balance is your usage credit; it never expires and is used for future orders on the site.

After logging in, click "Support" or "Tickets" from the menu on the left. On the page that opens, choose the topic that matches your question, fill in the required details — including your order number if it relates to an order — and click "Create Support Request". Our Thai team is available 24/7 and usually replies within a few minutes during the day. For the fastest help with a quick question, you can also reach us on LINE.